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Guests and home: thirteen sections for the operating day.

Inbox, AI assistant, WhatsApp, check-in and compliance, reputation. What comes in from the guest feeds alerts, cleaners and the owner's report without being retyped.

Book a call

01Everything connected

29 sections. One single database.

What the calendar knows, the chat knows. What the guest writes reaches the cleaners. What you collect ends up in the owner's statement, on its own. You decide, the system executes.

Click a section to read what it does.

How it looks

04.1Inbox

Guests and home

Answer everyone in minutes, without writing a line.

Airbnb, Booking, your site and WhatsApp in one inbox: every message arrives translated, understood and with three drafts ready, sources included.

Eagle OS
Operations
Dashboard
Inbox
WhatsApp chat
Owners
Reputation
Apartments
Check-in
CIN
Documents
Administration
Month close
Invoices
Tourist tax
Pricing
Upselling
Expenses
Refunds
Contracts
Commercial
Sales
Marketing
System
Users
AI agent
WhatsApp bot
Integrations
Eagle AI
InboxWhatsApp chatAutomationsAnalyticsAI agentKnowledge & autonomy
Guest inbox
Airbnb, Booking, your site and WhatsApp in the same inbox
● realtimeTo do 14Follow-up 6
Marco Rossi2
Via Cavour 18 · Airbnb
in house needs a reply
Grazie! A che ora possiamo lasciare le valigie?
Emma Müller1
Via Ostiense 44 · Booking
SLA missed assigned to Giulia
Die Heizung scheint nicht zu funktionieren…
Lucas Dubois
Via dei Serpenti 7 · Airbnb
arriving today draft ready
We land at 14:20, can we check in around 16?
Sara Conti
Via Cavour 18 · website
arriving nothing to do
Perfetto, grazie per le informazioni
Noah Jensen3
Via Ostiense 44 · Booking
at risk draft ready
Honestly the apartment was not as clean…
Ciao! Siamo arrivati, tutto perfetto. Domani abbiamo un volo presto, possiamo lasciare i bagagli da qualche parte?
Translation · Hi! We arrived, everything is great. Tomorrow we have an early flight, could we leave the luggage somewhere?
Internal note · Giulia: easy guests, asking about luggage storage
Hi Marco! Of course: you can leave the bags in the ground-floor room until 6 pm. I will send you the code in the morning. ✓✓
AI draft · option 2 of 3 sources: apartment facts (luggage storage), knowledge base (opening hours)
You can drop them off from 8 am, the room is open from 8 am to 6 pm. Have a good trip!
AI draftsTranslate · ItalianInternal noteSend
File · Marco Rossi
Via Cavour 18 · 30 Aug → 2 Sep · 2 guests · assigned to Giulia
Context (AI)
Couple on a long weekend. Positive mood, no open issues. Likely to ask for a late check-out.
Payments
tourist tax paid no upsell
Issues
none open
Can be offered
late check-out €35 airport transfer €65
Translated · original saved
AI draft · 3 options · with sources

04.2The brain

Guests and home

It replies on its own where you said yes. It stops where it matters.

Three modes per topic, per house: suggest, auto with a veto window, auto. Complaints and refunds never go out automatically.

  1. Message received
  2. Translated
  3. Understood
  4. Outcome
Sarah · two-bedroom, TrastevereAirbnb · arriving tomorrow

Atterriamo alle 23, va bene il check-in tardi? E qual è la password del wifi?

We land at 11 pm, is late check-in ok? And what's the wifi password?

TopicCheck-in · Wi-FiMoodPositiveReview riskLow
Sent automatically

Hi Sarah! Late check-in is no problem: the keypad works around the clock and the code arrives the morning of your arrival. Wi-Fi: CasaTrastevere / benvenuti22. Safe travels!

Sources: house facts (access, Wi-Fi) · knowledge base (check-in times)

Logged: sent by AI · mode auto · 2 credits

Autonomy matrix · per house, per topic

TopicRiskMode
Check-in informationlowauto
Wi-Fi and accesslowauto
Luggage storagelowauto with delay
Late check-outmediumsuggest
Cleaning complainthighblocked
Refund requestcriticalblocked

Weekly promotion: a topic moves up a level only with enough samples and high acceptance. If drafts get rewritten, it moves down.

Global kill switch

Complaints, faults, noise, refunds, cancellations, review threats and safety never go out automatically: no setting can unlock them.

1 credit = 1 AI operation. A full conversation uses about 24 credits: 11 analyses, 10 translations, 2 drafts, 1 agent reply.

04.3Operations

Guests and home

Cleaning, suppliers and emergencies out of your phone.

WhatsApp groups linked to each house, expenses from a photo of the receipt, automatic cleaning alerts: nothing gets lost in someone's phone.

Eagle OS
Operations
Dashboard
Inbox
WhatsApp chat
Owners
Reputation
Apartments
Check-in
CIN
Documents
Administration
Month close
Invoices
Tourist tax
Pricing
Upselling
Expenses
Refunds
Contracts
Commercial
Sales
Marketing
System
Users
AI agent
WhatsApp bot
Integrations
Eagle AI
InboxWhatsApp chatAutomationsAnalyticsAI agentKnowledge & autonomy
WhatsApp chat
Cleaning, owner and supplier groups inside the system, with the house's context
● connectedGroups 12
Cleaning · Via Cavour 182
4 people · shifts and receipts
expense to decide
Bought the bulbs, here is the receipt
Owner · Via Ostiense 441
Marco Bianchi · 2 people
owner question
Is the August statement ready?
Maintenance · Via dei Serpenti 7
Plumber · 3 people
closed
Boiler fixed, photo in the chat
Cleaning alert · turnover 11:00
Anna · 19 Aug 10:42
We bought the bulbs for the bathroom, here is the receipt.
receipt.jpg
Expense recorded from the photo€24.90
Via Cavour 18 · 19 Aug · routine maintenance
Who pays for it?ownermanagerto decide
Thanks Anna! I am putting it on the August statement, we will decide by this evening.
Record expenseAssign houseInternal noteSend
House · Via Cavour 18
Prati · 2 bedrooms · standard clean 2 h
Next check-out
2 Sep at 10:00 · new arrival at 15:00
Cleaner assigned
Anna · shift 11:00–13:00confirmed
Supplies
linen 3 setscourtesy kit 1bulbs ordered
Every message in the group stays tied to the house: expenses, photos and decisions end up in the statement.
3 groups linked to Via Cavour 18
Expense from photo · €24.90 · to decide

04.5Compliance

Guests and home

The evening before every arrival you know exactly what's missing.

Documents, reporting to the authorities and tourist tax, booking by booking: CIN, CIR, SUAP and Alloggiati Web on the same row.

Eagle OS
Operations
Dashboard
Inbox
WhatsApp chat
Owners
Reputation
Apartments
Check-in
CIN
Documents
Administration
Month close
Invoices
Tourist tax
Pricing
Upselling
Expenses
Refunds
Contracts
Commercial
Sales
Marketing
System
Users
AI agent
WhatsApp bot
Integrations
Eagle AI
Online check-in and compliance
Registration, documents, reporting to the authorities and tax, booking by booking
check-in API connected40 properties synced
ArrivalApartmentGuestRegisteredDocumentsISTAT / AlloggiatiTax
todayVia Cavour 18Marco Rossi · 2 guests2/2verifiedsentpaidRemind
todayVia Ostiense 44Emma Müller · 3 guests2/31 missingpendingpaidRemind
tomorrowVia dei Serpenti 7Lucas Dubois · 2 guests0/2——unpaidRemind
5 SepVia Marsala 12Sara Conti · 4 guests4/4verifiedunknownpaidRemind
Where the portal does not confirm, the status stays grey: no invented ticks.
1 document missing · reminder sent
Tourist tax · paid via link

04.7Reputation

Guests and home

You prevent the bad review while the guest is still in the house.

Mood read from the chats, an alert to a person, a two-step sequence: the review is asked only of satisfied guests.

Eagle OS
Operations
Dashboard
Inbox
WhatsApp chat
Owners
Reputation
Apartments
Check-in
CIN
Documents
Administration
Month close
Invoices
Tourist tax
Pricing
Upselling
Expenses
Refunds
Contracts
Commercial
Sales
Marketing
System
Users
AI agent
WhatsApp bot
Integrations
Eagle AI
Reputation
Prevention during the stay, reviews and recurring problems
● in real time
31
guests in house · 29 apartments
3
serious alerts open · review at risk
12 min
average response time · 7 days
9
sequences queued today · pulse 5, closing 4
Open alerts
Noah Jensen Via Ostiense 44 · check-out 4 Sep
Cleaning below standard, tone getting worse
redmessage suggested
Emma Müller Via Ostiense 44 · check-out 5 Sep
Heating in the bedroom does not work, no reply for 2 h
orangein progress
Lucas Dubois Via dei Serpenti 7 · check-out 3 Sep
Check-out coming up, neutral mood, open question about the luggage
yellowpulse sent
Two-step sequence
Step 1 · pulse, the day before check-out
“How is the stay going? Is there anything we can fix?” It never asks for the review.
Step 2 · closing, the day after, segment recalculated
Happy: the review is asked for. Check, recovery, serious: a person sends it, with no numbers.
happy 24check 5recovery 2serious 1
Red alert · suggested message ready
Pulse sent · the day before check-out

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